READ OUR PRIVACY POLICY: HOW WE PROTECT YOUR INFORMATION

Your Privacy Matters to Us. At Car Shipping Hawaii, we move your vehicle, not your data. We are a dedicated auto transport broker, not a data-mining company. We strictly use your information to facilitate your shipment with Matson Navigation and U.S. Customs. We do not sell your personal data to marketing lists.

Information We Collect

We collect information necessary to provide accurate shipping quotes and secure booking reservations. This includes:

  • Vehicle Information: Make, Model, Year, VIN, and License Plate (Required for [Link to: /shipping-checklist] USDA Agricultural Inspections[/Link]).
  • Contact Details: Name, Phone Number, and Email Address.
  • Location Data: Pick-up and Delivery addresses to calculate accurate trucking costs for our [Link to: /door-to-port] Door-to-Port Service [/Link].

How We Use Your Information

We use the data we collect for specific logistical purposes:

  • To Provide Quotes: Calculating the exact cost of shipping based on vehicle size and route.
  • To Book Ocean Freight: We must pass specific vehicle data to the ocean carrier to reserve your spot on the vessel.
  • Communication: Sending you Sailing Schedule updates, port drop-off instructions, and delivery notifications.

Disclosure of Your Information

Unlike generic websites, we are a fully bonded broker. We may disclose your personal information in the following strict scenarios:

  • To Ocean Carriers (Matson Navigation): Federal maritime law requires us to provide the Vessel Operator with the Shipper’s identification and Vehicle Title information for the manifest.
  • To U.S. Customs & Border Protection: Required for all shipments moving between Hawaii and the Mainland.
  • To Overland Carriers: If you book Port-to-Door Delivery, we share your delivery address with the licensed trucking company handling your vehicle.
Security Note: We do not sell your data to third-party advertisers. Your info is shared only with the partners physically moving your car.

Data Security & Payment Protection

We implement industry-standard security measures to protect your personal information from unauthorized access.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission.
  • Payment Processing: All credit card transactions are processed through secure, PCI-compliant gateways. We do not store full credit card numbers on our servers.
  • For more details on how we handle bookings, please visit our Frequently Asked Questions.

Mobile Texting (SMS) Privacy Policy (10DLC Compliance)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you choose to provide us with your mobile phone number, we may use it to send you:

  • Booking Confirmations
  • Shipment Tracking Updates
  • Port Drop-off Reminders
  • You may opt-out of receiving text messages at any time by replying "STOP".

Changes to Our Privacy Policy

  • It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page.

Changes to Our Privacy Policy

If you have questions about this privacy policy or our privacy practices, please contact us at:

Car Shipping Hawaii

  • Headquarters: 1110 Nuuanu Ave #305, Honolulu, HI 96817
  • Phone: 808-378-7540
  • Email: info@carshippinghawaii.com
  • USDOT Number: 808-378-7540   MC Number: 808-378-7540