Car Shipping Hawaii
Camilo Jaime
Lead Hawaii Shipping Coordinator · Matson Route Specialist
USDOT 3505506 · MC 1158539 · Licensed Hawaii Freight Broker
20 years coordinating Hawaii vehicle shipments via Matson · Founded 2006 · Honolulu, HI
18+
Years on this route
4,000+
Vehicles coordinated
2006
Founded in Honolulu
4
Hawaiian islands served
Firsthand experience
20 years on this route. Still taking the calls.
I moved to Hawaii in the early 2000s and went through the shipping process as a customer before I built this company. The broker I used did not know when the Matson sailing cutoff was. My car missed the window by one day and sat waiting two weeks for the next vessel. I paid for a rental the entire time. When I called to ask what happened, I reached a hold queue. No one local. No one who knew the route.
I built Car Shipping Hawaii in 2006 because that gap was real and fixable.
Over 20 years I have personally coordinated shipments in both directions on every Matson lane that serves Hawaii. The mainland departures I work with most are Long Beach and Oakland. Long Beach handles the majority of routes from the southern and eastern states. Oakland is the right port for the Pacific Northwest and Northern California, and it is a shorter ocean crossing to Honolulu by one to two days.
The ports on the Hawaii side I know directly: Honolulu Harbor on Oahu, Kahului Harbor on Maui, Hilo and Kawaihae on the Big Island, and Nawiliwili Harbor on Kauai. Neighbor island deliveries require an inter-island barge transfer after Matson gets the vehicle to Oahu. That is a coordination step most mainland brokers either miss or misquote.
The vehicles I coordinate range from standard sedans and SUVs to classic and collector cars, oversized trucks, and military personally owned vehicles on PCS orders. Military POVs require coordination against the service member's vehicle processing center timeline and report date. Quoting a military customer without those two reference points is how missed sailings happen.
Being Hawaii-based changes what I can do for a customer. I have called Matson's cargo desk directly to check a vessel's manifest status. I have walked a terminal to check on a vehicle that was not appearing in tracking. A mainland broker is working from the same public Matson portal the customer can already access. I am not.
What Camilo personally handles
Complex moves come to me directly.
PCS bookings.
Every military PCS shipment gets a direct conversation with me before anything is confirmed. I review the report date, the vehicle processing center timeline, and the sailing window before finalizing departure.
Port hold escalations.
When a vehicle is held at the Honolulu terminal for inspection or documentation, I call the port directly. A rotating 800-number service cannot do that.
Damage questions.
If a vehicle arrives with damage and the customer has a dispute, I am the point of contact. I coordinate with the carrier and Matson directly until it is resolved.
Quote disputes.
If anything changes between booking and sailing, I explain what changed and why. The person who quoted you is the same person who answers your call.
White glove shipments.
Classic cars, collector vehicles, and enclosed shipping requests are coordinated personally. These are not handed off to a general queue.
Reach Camilo directly
The person who quotes you answers your calls.
1110 Nuuanu Ave #305, Honolulu, HI 96817